Your Alchemists understands that your privacy is important to you and that you care about
how your personal data is used. We respect and value the privacy of everyone who visits this
website, www.youralchemists.com (“Our Site ”) and will only collect and use personal data in
ways that are described here, and in a way that is consistent with obligations and your rights
under the law.
1. Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” means an account required to access and/or use
certain areas and features of Site;
“Cookie” means a small text file placed on your computer or
device by Our Site when you visit certain parts of Our
Site and/or when you use certain features of Our Site
. Details of the Cookies used by Our Site are set out
in Part 14, below; and
“Cookie Law” means the relevant parts of the Privacy and Electronic
Communications (EC Directive) Regulations 2003;]
2. Information About us
Our Site is owned and operated by Your Alchemists, a sole trader registered in
England. The Data Protection Officer is : Irena Grgona, Email address:
3. What Does This Policy Cover?
to other websites. Please note that we have no control over how your data is
collected, stored, or used by other websites and we advise you to check the privacy
policies of any such websites before providing any data to them.
4. What Is Personal Data?
Personal data is defined by the General Data Protection Regulation (EU Regulation
2016/679) (the “GDPR”) and the Data Protection Act 2018 (collectively, “the Data
Protection Legislation”) as ‘any information relating to an identifiable person who can
be directly or indirectly identified in particular by reference to an identifier’.
Personal data is, in simpler terms, any information about you that enables you to be
identified. Personal data covers obvious information such as your name and contact
details, but it also covers less obvious information such as identification numbers,
electronic location data, and other online identifiers.
5. What Are My Rights?
Under the Data Protection Legislation, you have the following rights, which we will
always work to uphold:
a) The right to be informed about our collection and use of your personal data.
always contact us to find out more or to ask any questions using the details in
b) The right to access the personal data we hold about you.
c) The right to have your personal data rectified if any of your personal data held
by us is inaccurate or incomplete. Please contact us using the details in Part
15 to find out more.
d) The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose
of any of your personal data that we hold. Please contact us using the details
in Part 16 to find out more.
e) The right to restrict (i.e. prevent) the processing of your personal data.
f) The right to object to us using your personal data for a particular purpose or
g) The right to withdraw consent. This means that, if we are relying on your
consent as the legal basis for using your personal data, you are free to
withdraw that consent at any time.
h) The right to data portability. This means that, if you have provided personal
data to us directly, we are using it with your consent or for the performance of
a contract, and that data is processed using automated means, you can ask
us for a copy of that personal data to re-use with another service or business
in many cases.
i) Rights relating to automated decision-making and profiling. We do not use
your personal data in this way.
For more information about Our use of your personal data or exercising your rights as
outlined above, please contact us using the details provided in Part 16.
It is important that your personal data is kept accurate and up-to-date. If any of the
personal data we hold about you changes, please keep us informed as long as we
have that data.
Further information about your rights can also be obtained from the Information
Commissioner’s Office or your local Citizens Advice Bureau.
If you have any cause for complaint about our use of your personal data, you have
the right to lodge a complaint with the Information Commissioner’s Office. We would
welcome the opportunity to resolve your concerns ourselves, however, so please
contact us first, using the details in Part 16.
6. What Data Do You Collect and How?
Depending upon your use of Our Site, we may collect and hold some or all of the
personal data set out below. Please also see Part 13 for more information about our
‘sensitive’ personal data and personal data relating to children and data relating to
criminal convictions and/or offences.
• Email addresses
• First name and last name
• Phone number
• Address, state, province/county, ZIP/postal code, city, country
In the likelihood that we run in-person sessions or residential courses, which you have
signed up to, the below identifiable information is required for your wellbeing and safety
during your stay:
• Emergency contacts
• Brief personal medical history and any current ailments (physical/psychological)
• Transportation details
• Personal dietary requirements including allergies
• Any medication
7. How Do You Use My Personal Data?
Under the Data Protection Legislation, we must always have a lawful basis for using
personal data. The following describes how we may use your personal data.
• We may use your personal data to:
• Register you on Our Site
• Providing and managing your Account
• Providing and managing your access to Our Site
• Personalising and tailoring your experience on Our Site
• Administering Our Site and our business
• Supplying our products and services to you
• Managing payments for our products and services
• Personalising and tailoring our products and services for you
• Communicating with you
• Supplying you with information by email and/or post that you have opted-in-to (you
may opt-out at any time by clicking on the opt-out option]
With your permission and/or where permitted by law, we may also use your personal
data for marketing purposes, which may include contacting you by email and/or text
message with information, news, and offers on our products and services. You will
not be sent any unlawful marketing or spam. We will always work to fully protect your
rights and comply with our obligations under the Data Protection Legislation and the
Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will
always have the opportunity to opt-out. We will always obtain your express opt-in
consent before sharing your personal data with third parties for marketing purposes
and you will be able to opt-out at any time.
Third Parties whose content appears on Our Site may use third-party Cookies,
please refer to Part 13 for more information on controlling cookies. Please note that
we do not control the activities of such third parties, nor the data that they collect and
use themselves, and we advise you to check the privacy policies of any such third
If we need to use your personal data for a purpose that is unrelated to, or
incompatible with, the purpose(s) for which it was originally collected, we will inform
you and explain the legal basis which allows us to do so.
In some circumstances, where permitted or required by law, we may process your
personal data without your knowledge or consent. This will only be done within the
bounds of the Data Protection Legislation and your legal rights.
8. How and Where Do You Store My Personal Data?
We will only store some of your personal data within the UK. This means that it will be
fully protected under the Data Protection Legislation.
The security of your personal data is essential to us, and to protect your data, we take
a number of important measures, including the following:
procedures for dealing with data breaches (the accidental or unlawful
destruction, loss, alteration, unauthorised disclosure of, or access to, your
personal data) including notifying you and/or the Information Commissioner’s
Office where we are legally required to do so.
9. Do You Share My Personal Data?
We will not share any of your personal data with any third parties for any purposes,
subject to the following exceptions.
If we sell, transfer, or merge parts of our business or assets, your personal data may
be transferred to a third party. Any new owner of our business may continue to use
your personal data in the same way(s) that we have used it, as specified in this
In some limited circumstances, we may be legally required to share certain personal
data, which might include yours, if we are involved in legal proceedings or complying
with legal obligations, a court order, or the instructions of a government authority.
10. How Can I Control My Personal Data?
10.1 In addition to your rights under the Data Protection Legislation, set out in Part
5, when you submit personal data via Our Site , you may be given options to
restrict Our use of your personal data. In particular, we aim to give you strong
controls on Our use of your data for direct marketing purposes, including the
ability to opt-out of receiving emails from us which you may do by
unsubscribing using the links provided in Our emails or at the point of
providing your details and by managing your Account.
10.2 You may also wish to sign up to one or more of the preference services
operating in the UK: The Telephone Preference Service (“the TPS”), the
Corporate Telephone Preference Service (“the CTPS”), and the Mailing
Preference Service (“the MPS”). These may help to prevent you receiving
unsolicited marketing. Please note, however, that these services will not
prevent you from receiving marketing communications that you have
consented to receiving.
11. Can I Withhold Information?
You may access certain areas of Our Site without providing any personal data at all.
However, to use all features and functions available on Our Site you may be
required to submit or allow for the collection of certain data.
12. How Can I Access My Personal Data?
If you want to know what personal data we have about you, you can ask us for details
of that personal data and for a copy of it (where any such personal data is held). This
is known as a “subject access request”.
All subject access requests should be made in writing and sent to the email shown in
Part 16. There is not normally any charge for a subject access request. If your
request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive
requests) a fee may be charged to cover our administrative costs in responding.
We will respond to your subject access request within fifteen days and, in any case,
not more than one month of receiving it. Normally, we aim to provide a complete
response, including a copy of your personal data within that time. In some cases,
however, particularly if your request is more complex, more time may be required up
to a maximum of three months from the date we receive your request. You will be
kept fully informed of our progress.
Our Site may place and access certain first-party Cookies on your computer or
device. First-party Cookies are those placed directly by us and are used only by us.
and improve Our products and/or services. We have carefully chosen these Cookies
and have taken steps to ensure that your privacy and personal data is protected and
respected at all times. Example of cookies we use include: session cookies, which
are used to operate our service, preference cookies, which remember your
preference and various settings, and security cookies for security purposes.
By using Our Site, you may also receive certain third-party Cookies on your computer
or device. Third-party Cookies are those placed by websites, services, and/or parties
other than us.
All Cookies used by and on Our Site are used in accordance with current Cookie
Before Cookies are placed on your computer or device, you will be shown a pop-up
requesting your consent to set those Cookies. By giving your consent to the placing of
Cookies you are enabling us to provide the best possible experience and service to
you. You may, if you wish, deny consent to the placing of Cookies; however certain
features of Our Site may not function fully or as intended. You will be given the
opportunity to allow only first-party Cookies and block third-party Cookies.
Certain features of Our Site depend on Cookies to function. Cookie Law deems
these Cookies to be “strictly necessary”. Your consent will not be sought to place
these Cookies, but it is still important that you are aware of them. You may still block
these Cookies by changing your internet browser’s settings, but please be aware that
Our Site may not work properly if you do so. We have taken great care to ensure
that your privacy is not at risk by allowing them.
Our Site uses analytics services provided by Google Analytics. Website analytics
refers to a set of tools used to collect and analyse anonymous usage information,
enabling us to better understand how Our Site is used. This, in turn, enables us to
improve Our Site and the products and services offered through it.
information. You do not have to allow us to use these Cookies, however whilst Our
Site use of them does not pose any risk to your privacy or your safe use of Our Site, it
does enable us to continually improve Our Site, making it a better and more useful
experience for you.
Please follow the link here to access the Google Privacy Terms:
In addition to the controls that we provide, you can choose to enable or disable
Cookies in your internet browser. Most internet browsers also enable you to choose
whether you wish to disable all Cookies or only third-party Cookies. By default, most
internet browsers accept Cookies, but this can be changed. For further details, please
consult the help menu in your internet browser or the documentation that came with
You can choose to delete Cookies on your computer or device at any time, however
you may lose any information that enables you to access Our Site more quickly and
efficiently including, but not limited to, login and personalisation settings.
It is recommended that you keep your internet browser and operating system up-to-
date and that you consult the help and guidance provided by the developer of your
internet browser and manufacturer of your computer or device if you are unsure about
adjusting your privacy settings.
We may provide paid products and/or services within The Service, in which case we
use third party services for payment processing (termed “payment processors”). We
will not store or collect your payment card information. This information is provided to
our third-party payment processors whose use of your personal data is regulated by
Security Standards Council ensuring the safe handling of payment.
The payment processor Our Site uses are:
15. Links to Other Sites
Our Site may include links to other sites which are not managed by us. We strongly
control or responsibility for the content, privacy policies or practices of any third party
sites or services.
16. How Do I Contact You?
To contact us about anything to do with your personal data and data protection,
including to make a subject access request, please use the following details: Email
We may change this Privacy Notice from time to time. This may be necessary, for
example, if the law changes, or if we change Our business in a way that affects
personal data protection.
Any changes will be immediately posted on Our Site and you will be deemed to have
alterations. We recommend that you check this page regularly to keep up-to-date.